Refund Policy

1.1 Non-Refundable Products

All digital products, services, and virtual items offered by Denny’s Mod Shop are non-refundable once delivered or made accessible to the customer.

1.2 Partially Completed Services

If a service has begun but is not fully completed, no refund will be issued for work already performed. Refund eligibility will be determined on a case-by-case basis in accordance with our Terms of Service.

Our merchandise is printed and fulfilled via a print-on-demand service. Because each item is custom-made upon order, we cannot accept returns or exchanges for wrong size, color, or buyer’s remorse.

If your merchandise arrives damaged or with a manufacturing defect, please contact us within 30 days of delivery with a clear photo showing the issue. No physical return is required.

We will offer either a replacement or store credit.

For issues affecting multiple items with the same design, a photo or video showing all affected items together may be requested for verification.

Minor print placement variations up to 0.5 inches are not considered defects.

We strive to provide uninterrupted services to our customers. However, if a specific service is discontinued or if Denny’s Mod Shop ceases operations, refunds will be issued for any unfulfilled services or products. Our liability in such cases is limited to the refund of the amount paid for the remaining portion of the service or product.

If you believe there has been a billing error or overcharge, please notify us promptly. We will investigate the issue and, if a legitimate error is confirmed, we will issue a refund or credit to your original payment method.

To be eligible for a refund, you must meet the specific conditions outlined in this Policy. Refunds are subject to the following:

• Refund requests must be made within the designated refund period specified at the time of purchase or in the product/service description.
  
• The product or service must be eligible for a refund according to this Policy or the specific terms outlined in the product/service description.
  
• Digital products or services that have been accessed, downloaded, used, or consumed are generally not eligible for a refund.
  
• Refunds are typically issued to the original payment method used for the purchase. However, we reserve the right to determine the appropriate refund method at our discretion.
  

To request a refund, please contact our support team at support@dennysmodshop.com. Include your order number, purchase date, and a detailed explanation of the reason for your refund request. We will review your submission and respond within a reasonable timeframe.

We reserve the right to modify or update this Policy at any time. Any changes will take effect immediately upon posting the revised Policy on our website. It is your responsibility to review this Policy periodically. Your continued use of our products or services after any changes constitutes acceptance of the updated Policy.